Please read our FAQs...
Dog we allow banned breeds?
We do allow XL bullies & other banned breeds, the government rules will just have to followed. They do not need to be muzzled in the area. However must be entering and leaving the area. If you have a dog that enjoys dangling off things/ ragging things, most of our equipment is soft and not suitable for this so we would ask to not come if your going to allow your dog to do this, Thank you.
Will the bouncy castle be on?
So the bouncy castle will be on in any of the sessions providing the wind gusts are less than 24mph. If higher unfortunately for safety reasons the castle will be off.
What's the maximum number of dogs on private hire?
The maximum amount is 17 cars (due to parking) dogs we'd say around 30.
I want to add more dogs onto the booking?
So we have a minimum number for set time slots on a weekend so once this is paid you can pay for the extra dogs on the day not a problem. Weekdays we only have the option for up to 5 dogs so again just book this and add others on the day.
Do you do general plays and any breed turns up?
We only do mixed group sessions on Saturdays and these are for set breeds/sizes on set days. We do not do general mixed play sessions where just anyone and any dog can turn up. We strive to make your dogs time here as fun/safe as possible and find this way best to keep similar sizes and temperaments together. Un neutered males can attend providing they do not show signs of dominance, if they do and you don't intervene you will be asked to leave.
How do I book a birthday party?
Please click on the book online and select the private hire option, then if you wish to add party extras on you can do this under the 'add party extras' page then just fill in the date and time of your party.
Can children come?
They cannot attend the group sessions for safety reasons unless over the age of 10 and they must be well behaved.
Children can come to the private hire however we ask they do not climb on the equipment that's not for climbing as it's for the dogs.
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Will it just be me in there on the private hire?
Yes, if you book private hire it will just be you and your dog in the whole area. Great for anxious or reactive dogs.
Can I bring my reactive dog?
Yes you're welcome to bring your reactive dog on the private sessions. If dog or human reactive that's fine. If you just pop down REACTIVE next to your dogs name on the booking form we will explain everything before you go in and avoid any contact to ensure your dog has a stress free time.
Can I try my dog at the groups if I don't know how they will be?
If you are unsure on how your dog would be in a group session we wouldn't recommend unless your 100% due to the fact it can be too overwhelming for a dog that's unsure. Maybe try private hire so they are familiar with the area, and work on their interactions with other dog's then try them.
When will you be doing my breed of dog meet?
We release the breed meets a month ahead so June date will go up in May etc. We do popular breeds and throw in the odd less popular ones to give them a try. Certain breeds are repeated every month due to popularity.
Can I just turn up?
Unfortunately were booking only.
Ive looked online and you don't have availability ?
Unfortunately our online calendar is correct and up to date if we don't have availability then it's already been booked out. You can alway's send us a text with the date you'd like and ask to be notified if anybody cancels.
Can I swap my session?
You can swap your session up to 10 days before your slot.